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Microsoft® Office 2010 Specialist | Outlook



4 reviews
Reviews collected from IDP Connect


What will I learn?

The Microsoft Office Outlook 2010 course provides students with the skills and knowledge needed to use the software effectively and efficiently including advanced software features.

Included Microsoft Office 2010 Specialist Course:

  • Microsoft Office 2010 Outlook

When you pass your Outlook 2010 Exam, you will have achieved the Microsoft Certified Application Specialist (MOS) status in Outlook 2010.

What do I actually get?

  • Expert Instructor led training delivered via video streaming
  • Extensive Demonstrations and presentations delivered in a multimedia format
  • Practice Tests and exam simulators

*Course does not include exam fee.

Course Outline:

  • Introduction
  • Course Overview
  • Setting Up Your E-Mail Account
  • Types of E-Mail Accounts
  • Section Review
  • Introducing The Outlook 2010 Interface
  • The Interface
  • Customising The Interface
  • Keyboard Shortcuts
  • Section Review
  • Working with Outlook Mail Items
  • The Mail Module Interface
  • Creating Messages
  • Formatting
  • Sending, Receiving and Opening Messages
  • Viewing Conversations and Managing Message Attachments
  • Managing the Mail Module View
  • Keyboard Shortcuts
  • Section Review
  • Common Outlook Item Actions
  • Managing, Creating and Modifying Folders
  • Moving and Copying Items
  • Deleting Items and Printing Items
  • Finding and Searching for Items
  • Keyboard Shortcuts
  • Section Review
  • Working With Outlook Calendar Items
  • The Calendar Module Interface
  • Creating Calendar Items
  • Meetings
  • Configuring The Calendar Module View
  • Sharing Calendar Information
  • Managing Calendars
  • Keyboard Shortcuts
  • Section Review
  • Working With Contact Items
  • Creating Contact Items
  • Organising Contact Items and Communicating with a Contact
  • Sending Contact Information and Contact View
  • Importing and Exporting Contacts
  • Keyboard Shortcuts
  • Section Review
  • Working with Outlook Task Items
  • Creating Task Items and Responding to Task Assignments
  • Updating Tasks and Removing Task Items
  • Configuring the Task Module View
  • Keyboard Shortcuts
  • Section Review
  • Organising Outlook Items
  • Categorise Items and Using Conditional Formatting
  • Attaching Items, Shortcut Buttons and Using Notes
  • Section Review
  • Advanced Message Management
  • Moving Messages and Managing Junk Email
  • Managing Messages with Rules
  • Using Quick Steps
  • Viewing Recipient Information, People Pane and Search Folders
  • Message Settings and Delivery Options
  • Changing Read and Unread Options and Managing RSS Feeds
  • Other Messaging Options
  • Section Review
  • Managing Outlook Data Files
  • Setting Up Messaging Accounts
  • Configuring the Outlook Today View
  • Configuring Multiple Profiles, Email Accounts and Working Offline
  • Download Options for Slow Connections and Repairing a .pst File
  • Archiving and Cleanup Tools
  • Section Review
  • Security and Privacy
  • Securing and Privacy Settings
  • Section Review
  • Course Overview

What do I need to know?


Awarding Body


Course info


Professional or Industry specific qualification

Study Hours

Variable - to suit the learner

Study mode




Total time for completion

1 year

Who runs this course?




Thank you for considering ITonlinelearning for your training needs. ITonlinelearning is a specialist training provider that helps Project Managers and IT Professionals learn new skills and gain the latest in-demand certifications. Increase your employment and earning potentials with ITonlinelearning! We offer more than just online training courses and can tailor a training solution to include: Engaging online Tutor Led Courses Easy Interest Free monthly payments Live Labs where you can practice on real Servers, Routers and Switches 24/7 Support from expert Support Mentors Vast Online Library of IT Manuals and Text Books Sample Code and Lab Exercises for Developers Exam Simulators so you can

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