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ITIL Foundation V3 Online Training Course

Learning247

(4.8)

4 reviews
Reviews collected from IDP Connect

£120 (51% off)

£59 PER COURSE

What will I learn?

Course Description

This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management.
This course gives students the necessary knowledge to enter or enhance their career in project management or IT service management. Companies that use ITIL best practices range from the Fortune 500 market, Government, DOD, small business and is also used internationally. This course covers the 5 main concepts within ITIL: Service Strategy, Design, Transition, Operation and Continual Service Improvement.

Course Content


MODULE 01

1.1 Intro
1.2 About Scheme
1.3 Levels Of Qualifications
1.4 Qualification Bodies
1.5 The ITIL Foundation Certifcation Stubble

MODULE 02

2.1 Service And Service Management Part 1
2.2 Service And Service Management Part 2
2.3 Service Management Processes Part 1
2.4 Service Management Processes Part 2
2.5 Service Management Best Practices And Summary

MODULE 03

3.1 Service Management Practices
3.2 Why ITIL
3.3 The Service Lifecycle

MODULE 04

4.1 Service Strategy Purpose And Objectives
4.2 Service Strategy Scope
4.3 Business Value Stubble
4.4 Key Principles Part 1
4.5 Key Principles Part 2
4.6 Service Stragey Processes

MODULE 05

5.1 Service Design Purpose And Objectives
5.2 Scope Of Service Design
5.3 Business Value Service Design
5.4 Service Design Key Principles
5.5 Service Design Processes Part 1
5.6 Service Design Processes Part 2
5.7 Service Design Processes Part 3
5.8 Service Design Processes Part 4

MODULE 06

6.1 Service Transition Purpose And Objectives
6.2 Service Transition Scope And Business Value
6.3 Service Transition Key Principles
6.4 Service Transition Processes Part 1
6.5 Service Transition Processes Part 2
6.6 Service Transition Processes Part 3
6.7 Service Transition Processes Part 4

MODULE 07

7.1 Intro To Service Operation
7.2 Service Operation Basic Concepts
7.3 Service Operation Processes Part 1
7.4 Service Operation Processes Part 2
7.5 Service Operation Access Management
7.6 Service Operation Functions

MODULE 08

8.1 Continual Service Improvement Purpose Objectives AndScope
8.2 Continual Service Improvement Key Principles
8.3 Continual Service Improvement Processes

MODULE 09

9.1 SMT
9.2 SMT Service Automation
9.3 SMT Service Analytics

MODULE 10

10.1 How It All Fits Together
10.2 Outro

What do I need to know?

None

Course info

Qualification

Course Provider Diploma/Certificate/Award (this must include an assessed element)

Study Hours

Variable - to suit the learner

Study mode

Online

Price

£59

Total time for completion

No time limit

Who runs this course?

CAREERVISION TRAINING LIMITED

CAREERVISION TRAINING LIMITED

(4.8)

Learning247 is the new website for CareerVision Training Ltd. CareerVision was established in 1997 and has grown to become one of the UK's leading providers of Online Distance Learning & DVD Computer-Based Training Courses. Our portfolio consists of over 1000 Distance Learning Courses for IT Certification Training, CAD Training, Project Management, Web Design, Graphics Training, Soft Skills Training and computer software tutorials for just about any software application you can think of. At Learning247 we believe there is a fast effective way to teach people how to use their software. How? By bringing professional trainers to your desktop via Multimedia, Interactive Online & DVD video-based tutorials. Most of our IT

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