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A MASTERCLASS IN MINUTE TAKING

Courtney Associates (Global)

(5)

25 reviews
Reviews collected from IDP Connect

£239.40 PER COURSE

Next available course

03rd Jul, 9:00am-5:00pm, Manchester, M1 3NJ

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What will I learn?

COURSE OUTLINE

A Masterclass in Minute Taking

1 Day Programme

Ask any minute taker in any organisation, large or small about problems they face at work when taking down minutes for either a formal, informal or action planning meeting and you will usually find that communication, organisation, listening skills and co-operation and understanding are at the heart of the problem.

This intensive1 day course aims to allow delegates to understand how to maximise their minute taking skills in formal, informal and action planning meetings. The course will also enable delegates to develop professional minute taking skills including using their organisational, listening and critical thinking skills whilst utilising their understanding of body language to enhance their minute taking styles, together with, working in harmony with the Chairperson and building rapport with the meeting participants, in order to maximise their accuracy of the minute taking process.

Course Content

No matter who you are or what you do, whether at work or in the community, you are likely involved in meetings. Meetings are costly, whether they are held in a company boardroom or at the local coffee shop. To ensure that meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if accurate minutes have not been recorded, then the meeting may just as well not have taken place.

If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? After this one-day workshop you will understand your role as a minute-taker and the best techniques for producing minutes that include all the essential information needed.

Learning Objectives

  • Recognise the importance of minute-taking.
  • Develop key minute-taking skills
  • Understand the Problems and Solutions of Minute Taking
  • Learn techniques to improve your listening skills
  • Use critical thinking techniques when taking minutes
  • Be organised before, during and after minute taking meetings
  • Understand how reading body language can support your minute taking
  • Know how valuable a good working relationship with the Chair of meeting can improve your minute taking
  • Be able to resolve many of the complaints that affect minute-takers.
  • Be able to write minutes that are suitable for formal meetings, informal meetings, and action minutes.
  • Be an efficient minute-taker in any type of meeting.
  • Be able to prepare and maintain a minute book.

- Introduction to the Field of Minute Taking

COURSE OUTLINE

  • The Role of the Minute Taker
  • What is a Minute Taker?
  • Problems ad Solutions
  • The Skills of a Minute Taker
  • Key skills
  • Listening Skills
  • Critical Thinking skills
  • Oranisational skills
  • Meeting Agreements
  • The Chair
  • The Minute Taker
  • The Participant
  • Minute Styles
  • Formal
  • Informal
  • Action minutes
  • What to Record?
  • Techniques for Preparing Minutes
  • Listening Skills
  • Taking Minutes in an Interactive Meeting
  • The Minute Book
  • Action Planning

What do I need to know?

Suitability - Who should attend? This course is targeted at any member of staff whose work depends on successful minute taking including receptionist, administrator, secretary, P.A. for beginners and intermediate levels who want to maximise the impact their minute taking in work based situations.

Course info

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Qualification Explained

No qualification

This means that the course doesn't come with any kind of qualification. You might do it for the experience or just to learn a skill

Certificate of attendance/completion/achievement (no assessment element)

This means you'll get a certificate at the end to prove you've completed the course. You won't have to do any exams, you'll just be given something to show you turned up and learnt something

Functional Skill

The Functional Skill qualification is awarded to people who have completed a course that shows them how to apply maths and/or English to real life situations. You will be assessed in order to achieve this

Basic skill

This essentially means you'll come away with a basic ability at literacy and numeracy. These qualifications and courses are often for adults who didn't reach a high enough level in these in school

Pre-apprenticeship at Level 1

Pre-apprenticeship courses are aimed at getting you ready to do an apprenticeship. If you hold one of these qualifications, it will help you take the next step when you're ready

NVQ Level 1 and relevant components

NVQ stands for National Vocational Qualification and will cover skills needed in a particular area of work. Level 1 NVQs teach the basics and will provide you with a starter to study more. They're equivalent to GCSEs grades D-G

SVQ Level 1 and relevant components

The same as an NVQ but for Scotland (stands for Scottish Vocational Qualification), the SVQ level one covers skills needed in a particular area of work. Level 1 SVQs teach the basics and will provide you with a starter to study more. They're equivalent to GCSEs grades D-G

Scottish National Qualification - Standard Grade

National Qualifications are based in Scotland and are taken by students in school and college, depending on the level. Like GCSEs in England, they cover a range of subjects and aim to prepare you for further education or work. This level is the first and most basic level of National you can do

Scottish National Qualification - Access 3

National qualifications are based in Scotland and are taken by students in school and college, depending on the level. Like GCSEs in England, they cover a range of subjects and aim to prepare you for further education or work. This level is the first and most next level up from the most basic level of National qualification you can do

Scottish National Qualification - Intermediate 1-2

National qualifications are based in Scotland and are taken by students in school and college, depending on the level. Like GCSEs in England, they cover a range of subjects and aim to prepare you for further education or work. This is the 'intermediate' level of National you can do

GCSE or equivalent

GCSE stands for General Certificate of Secondary Education and sit at levels 1 and 2 on the QCF. This means they give you a grounding in a subject that will prepare you for further education or work

Welsh Baccalaureate Diploma

Delivered by course providers in Wales, this qualification is at the same level as GCSEs and often chosen as an alternative

Vocational related qualification (VRQ)

This term encompasses any qualification that you can achieve that will be focused on preparing you for a specific workplace

Young Apprenticeship/Apprenticeship at Level 2

Intermediate apprenticeships are the equivalent to GCSEs grades A* to C. They are workplace-based qualifications where you learn by doing (and get paid too!) and only spend a short time in college

First Certificate/Diploma

These qualifications, though usually based in a college or school, prepare you for the workplace by teaching you relevant practical skills alongside theory. They are equivalent to GCSEs

NVQ Level 2 and relevant components

NVQ stands for National Vocational Qualification and will cover skills needed in a particular area of work. Level 2 NVQs will require you have some knowledge in the subject and will take basic skills a little further. They're equivalent to GCSEs grades A*-C

SVQ Level 2 and relevant components

The same as an NVQ but for Scotland (stands for Scottish Vocational Qualification), the SVQ Level 2 build on the basics and will provide you with a starter to study more. They're equivalent to GCSEs grades A*-C

Advanced Apprenticeship at Level 3

Advanced apprenticeships are the equivalent to A Levels. They are workplace-based qualifications where you learn by doing (and get paid too!) and only spend a short time in college

GCE AS Level or equivalent

These are academic qualifications aimed at giving you higher expertise in certain subjects, preparing you for work or for further education

GCE A Level or equivalent

These are academic qualifications aimed at giving you higher expertise in certain subjects, preparing you for work or for further education

International Baccalaureate Diploma

This qualification is recognised worldwide and is equivalent to GCSEs. It covers a range of subjects

National Certificate/Diploma

These qualifications, though usually based in a college or school, prepare you for the workplace by teaching you relevant practical skills alongside theory. They are equivalent to A Levels

NVQ Level 3 and relevant components

NVQ stands for National Vocational Qualification and will cover skills needed in a particular area of work. Level 3 NVQs will require you have some knowledge in the subject and will take your learning to a higher level. They're equivalent to A Levels

SVQ Level 3 and relevant components

The same as an NVQ but for Scotland (stands for Scottish Vocational Qualification), the SVQ level one covers skills needed in a particular area of work. They're equivalent to A Levels

Scottish National Qualification - Higher

National Qualifications are based in Scotland and are taken by students in school and college, depending on the level. Like GCSEs in England, they cover a range of subjects and aim to prepare you for further education or work. This is the 'higher' level of National qualification you can do

Scottish National Qualification - Advanced Higher

National Qualifications are based in Scotland and are taken by students in school and college, depending on the level. Like GCSEs in England, they cover a range of subjects and aim to prepare you for further education or work. This is the 'advanced higher' level of National qualification you can do

Access to Higher Education

This is a qualification aimed at preparing you for university if you don't have the traditional A Level/GCSE level of study. Usually focused on a specific subject it will get you ready to take a degree in that area on finishing

Foundation Art and Design

This qualification is aimed at getting you ready to take a degree in a creative subject. It is equivalent to a foundation degree

NVQ Level 4 and relevant components

NVQ Level 4 and relevant components

SVQ Level 4 and relevant components

The same as an NVQ but for Scotland (stands for Scottish Vocational Qualification), the SVQ level one covers skills needed in a particular area of work. Level 4 takes your learning to a much higher level. They're equivalent to undergraduate degrees

Higher Apprenticeship at Level 4

Higher apprenticeships are the equivalent to a foundation degree. They are workplace-based qualifications where you learn by doing (and get paid too!) and will only spend a short time in college

NVQ Level 5 and relevant components

NVQ stands for National Vocational Qualification and will cover skills needed in a particular area of work. Level 5 NVQs are usually for experienced managers in the workplace. They're equivalent to undergraduate degrees

SVQ Level 5 and relevant components

The same as an NVQ but for Scotland (stands for Scottish Vocational Qualification), the SVQ level one covers skills needed in a particular area of work. Level 5 SVQs take your learning to a much higher level - often for experienced managers. They're equivalent to undergraduate degrees

Nationally recognised qualification

This means the qualification you gain can be transferred to other locations in the UK and employers will be familiar with the level you've studied at

Professional or Industry Specific qualification

This term encompasses qualifications that you can use in the workplace of a particular industry. Usually awarded by professional and industry-based organisations, these qualifications will be familiar to employers in certain areas of work

Other External Awarded Qualification

This means the qualification is awarded by an external body. It may therefore include an assessed element

Course Provider Diploma/Certificate/Award (this must include an assessed element)

This means the qualification is awarded by the course provider but that you do get a real qualification at the end, it's just that they award it in-house. There will be an assessment to get this

Qualification

Certificate of Attendance/Completion/Achievement (no assessment element)

Study mode

Full time

Level

Multiple levels

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Who runs this course?

COURTNEY ASSOCIATES (GLOBAL)

COURTNEY ASSOCIATES (GLOBAL)

(5)

Courtney Associates is a leading Management Development & Training Consultancy that has specialised in providing training solutions to both businesses and individual learners for the past 30 years .  We offer a full range of Public Courses that are delivered in key city centre locations throughout the UK and we deliver bespoke In-House programmes to any business, across all sectors throughout the UK and Europe in both the Public and Private sectors .  What Courses Do We Offer? From Time Management, Presentation Skills, Communication & Personal Development courses that suit learners at all levels, through to our higher level Supervisory, Managemen t and Leadership programmes , we offer a full

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