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Let's Talk

Let's Talk

Let's Talk is passionate about communication – one-to-one, one-to-many, many-to-many.

We have an eclectic approach, and a wide portfolio of offers. I use a lively mix of experiential training, accelerated learning, creative facilitation, drama intervention, and great tools like applied improvisation and NLP.

Our abiding motto is “You can’t learn to swim in the library”. You can study brilliant books on buoyancy, get a first class degree in fluid dynamics, memorise the name and function of every muscle in the human body – but you won’t learn to swim until you jump in the water and start splashing!

We focus on experiential exercises, which is just another way of saying “doing stuff”. If the topic is Customer Service, then by all means let’s study Customer Types, or Subjective Buying Needs, or Transactional Analysis, let’s look at charts of Maslow’s Hierarchy of Needs – but the learning really starts when we re-enact a typical customer exchange, and examine what works and what doesn’t.

Experiential intervention is useful in all training environments, but is particularly useful in anything that involves communication between two or more people, such as:

Customer Service
Meetings
Appraisals
Inbound and Outbound Telephone
Leadership
Negotiation
Conflict
Difficult Conversations

..and so on

Yes, of course we know that you and the people you work with all say they loathe “Role-Play” and won’t do it. We know you cringe at some of the exercises trainers try and impose. We do to.

But this is absolutely not “Role-play”, it’s learning by doing, and we promise you people will be having such an interesting and fun time, will be so busy learning and enjoying themselves while they do so, will feel so safe in the activities, that they will be bursting to take part. We haven’t had a single person refuse in 25 years!

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Let's Talk courses

Let's Talk

Using the skillset of Improvisation to fast-track learning around true teamwork and collaboration. A fun, experiential course in a low-anxiety setting that produces unmatched outcomes. Ideal for teams of up to 20.  Fully...

Flexible
Taught anywhere in Northern Ireland

FROM

£780.00

Let's Talk

PRESENTING WITH PASSION is a way to become a truly engaging and compelling speaker. With PRESENTING WITH PASSION , you can learn to harness your own unique personality and style to become someone that audiences just can’t...

Flexible
Taught anywhere in Northern Ireland

FROM

£900.00

Let's Talk

Using the skillset of Improvisation to fast-track learning around true teamwork and collaboration. A fun, experiential course in a low-anxiety setting that produces unmatched outcomes. Ideal for teams of up to 20.  Fully...

Flexible
Taught anywhere in Northern Ireland

FROM

£1,020.00

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